酒店英語(yǔ)面試的情景對(duì)話
有誠(chéng)意的找工作不妨給自己提前來(lái)段情景面試，在酒店面試時(shí)，高級(jí)餐廳往往會(huì)讓你模擬展開(kāi)一段工作英語(yǔ)對(duì)話，如果你不知道基本的酒店英語(yǔ)問(wèn)候語(yǔ)及情景對(duì)話內(nèi)容則會(huì)顯得非常尷尬，下面就帶你一起見(jiàn)習(xí)酒店面試英語(yǔ)情景對(duì)話，希望能在您求職路上助您一臂之力。
酒店人員與顧客間的情景對(duì)話
A：Would you please tell me the daily service hours of the dining room?
請(qǐng)告訴我餐廳每天的服務(wù)時(shí)間，好嗎?
B：Our restaurant is open 24 hours a day.
我們是24小時(shí)營(yíng)業(yè)餐廳。
A：Have you any vacant(spare) room in the hotel?
旅館里有空余房間嗎?
B：Of course,It is on the 14th floor and the daily rate is 90.
當(dāng)然，房間在14層，每天的房費(fèi)是90美元。
A：Where is the hotel bathroom?
請(qǐng)問(wèn)酒店洗手間在哪里?
B：There is a washroom at the end of the corridor.
洗手間在走廊盡頭。
酒店面試考官與應(yīng)聘者的英語(yǔ)對(duì)話
1、Why are you leaving your present job?
你為何要離開(kāi)現(xiàn)職呢?
I liked the work. However， the hotel is too small for me to widen my experience.
我喜歡那份工作，但那家賓館太小了，難以增長(zhǎng)我的工作經(jīng)驗(yàn)。
2、I woild like you to tell me some of what you have been doing recently.
我想請(qǐng)你告訴我你最近一直在做什么?
Every day I go to work on time to guarantee the proper operation of the front desk.
我每天按時(shí)上班，以保證前臺(tái)工作的順利進(jìn)行。
We accept booking，tell about room rates，find out how the bill will be paid and help the guests to check in and check out.When some guests want to have cancellations，change rooms or extend a reservation，we should always offer our help with courtesy.
我們接受訂房、解釋房?jī)r(jià)、看顧客以什么方式結(jié)算，幫助顧客入住及結(jié)賬。如果有顧客要求取消預(yù)訂、換房間或延長(zhǎng)住宿時(shí)間，我們總是給予周到服務(wù)。
4、In what way do most clients check out?
多數(shù)顧客以什么方式結(jié)賬?
Most clients check out by credit card，traveller is cheques or Master card.Our hotel doesn not accept personal cheques.
多數(shù)顧客用信用卡、旅行支票或萬(wàn)事達(dá)卡結(jié)賬。我們不接受個(gè)人支票。
5、How do you deal with a reservation mix-up?
你們?nèi)绾翁幚碛喎砍霈F(xiàn)的差錯(cuò)?
If we are booked solid，I would first of all apologize to the clients for this mistake.Then I will ask them to rest on the chairs while I contact another hotel for them.
如果所有房間都已訂完，我先向顧客道歉，然后請(qǐng)他們坐下休息，我為他們另外聯(lián)系一個(gè)賓館。
6、Why are you interested in working with our hotel?
你為何對(duì)到我們酒店工作感興趣?
My past work experience is closely related to this job.I am confident of doing the job well.Therefore I am desirous to get this post.
我過(guò)去的經(jīng)驗(yàn)同這份工作密切相關(guān)，我有信心把它做好。因此我很想得到這一職位。
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